To help you avoid any unnecessary fees or disappointment.
Here at The Beauty Room by Clara, we are happy to cancel or reschedule appointments for no charge up to 24hrs ahead, otherwise a 50% late cancellation fee or 100% no show will be required to cover your appointed time slot.
We understand that things come up and plans change but as a small salon, last minute changes to the diary greatly affect our business and our staff.
If your life’s unpredictable and you don’t want to risk the cancellation fee we understand and recommend you call/text us on the day you’re available for an appointment and we will try our absolute best to get you in instead of rebooking.
This is not comfortable for our staff to have to enforce so please make this process easier by respecting our policy.
Thank you for understanding and we look forward to treating you soon.
PREPAID TREATMENT PLANS
Any unused sessions will be forfeited.
Any appointments included in your paid plan that fall within the cancellation period or are no-showed will be taken off the remaining paid plan sessions.